TERMS AND CONDITIONS
By accessing as well as ordering from the webshop of ESTER in flow you agree to these terms and conditions.
DISCLAIMER
We do not guarantee that all the items available at the webshop are in stock at the time of your order. In the case of incorrect stock balance affecting your order, we will contact you shortly by phone or by e-mail. The webshop cannot warrant that the content of the site is at all time free of inaccuracies or typographical errors. Neither can we guarantee that all information is up-to-date.
PRIVACY POLICY
All personal information saved at the site will be handled with care. The information that we store will not be sold or used for any purposes other than making sure you get the best service possible. All customers paying by card are subject to validation checks.
The webshop makes the reservation to delay any order if we suspect a further security control is needed. For security reasons, we do not store any payment information in our database.
PRODUCT PRESENTATION
We cannot guarantee that colours on the website are fully equivalent to the items actual colours. This depends partly on the colour settings of your computer and monitor.
ESTER in flow reserves the right to deny customer purchases.
PAYMENT AND PRICES
We accept card payments by Visa, Master Card, American Expess , Discover. All prices are given in SEK and include Swedish VAT of 25%. Shipping costs will be added to your order and also customs costs where appliable.
EXCHANGES & REFUNDS
If you need to return your purchase, please send us a mail: esteroffice33@gmail.com as soon as you received the garment.
Within 14 days following the delivery of your order, you may request the exchange or refund of items which you must return to us in unused condition accompanied by the original receipt.
You need also to print and fill in the Note of Return or Claim which you will find under Shop button. Send as postens parcel ( post paket ) not as registered post ( rekommenderat brev .)
Considering next cutomer, please try the items carefully. Garments can not be visibly used or smelling of perfume, food or orher scents. Neihter do we accept items with any spots or other marks or if the garment is washed or ironed. Next customer might be allergic so we can not accept garments with cat, dog or other pets hair.
The customers are responsible for the shipping of returned items back to the webshop.
Items lost in transportation will not be compensated for.
IMPORTANT, do not send the parcel as registered post just send it as regular mail package.
Shipping charges of returned merchandiser at the customer's expense. Refunds for returned products will be made within 20 days after the return date of the product to the original purchaser´s creditcard. Note that additional duties and/or taxes will not be refunded. Neither will shipping costs. For countries within the EU, VAT will be included in the refund. All exchanges are subject to availability. Faulty items will be exchanged to the same type of product in the same size, subject to availability. Refunds for faulty items can only be made within the 10 day period following delivery.
SHIPPING
We strive to deliver your purchased items in shortest time possible. All orders are in process as soon as the transaction is done. When your order is placed we will send you a preliminary confirmation. All orders are delivered with the Swedish Post.
“Posten” operates Monday to Friday, thus we only process orders during that specific time. You will get a note in your mailbox when the package is ready for pick up at your local postal center. Please note that packages not collected within 14 days are returned to the webshop. Costs will not be refunded for uncollected items.
Deliveries take approximately 3-6 workdays within Sweden, except for Christmas weeks when the delivery time can take up to 10 workdays. 5-9 workdays within the EU and 6-10
workdays outside EU. We are not to be held responsible for any delay or any other matters in connection with the delivery of the goods, as we cannot be accountable for unexpected proceedings. For exact delivery time please visit www.posten.se.
Due to courier restrictions and the risk of credit card fraud we cannot deliver to PO Boxes. If you wish to order products to more than one address, please place one order for each address. You will be charged for shipping costs on each order.
VIOLATION OF RULES
The webshop of ESTER in flow reserves the right to seek all remedies available at law and in equity for violations of these Terms and Conditions, including the right to block access to the site. Individuals violating the restriction of password protected areas of the site may be subject to prosecution.
FORCE MAJEURE
In case of Force Majeur, the webshops’s obligations are procrastinated. The contract between you and the webshop can in such cases be partially or fully terminated by yourself or by the webshop. A Force Majeur is at the event ofwar, civil war, revolution, riot,governmental measures, strike, lockout, blockage, failureof electricity, telephone or internetservice, natural disasters or
similar events. The webshop will under such circumstances do all we can to solve the matter for our customers as soon (and entirely) as possible.
GOVERNING LAW
These terms of use are construed in accordance with Swedish law and you agree that the Swedish courts will have exclusive jurisdiction for any dispute under this agreement. The laws of your country may be different from the laws in Sweden and there may be additional legal requirements for you to use this website. You must comply with all applicable local and international laws and regulations regarding your use of our website.
Latest update
2015-01-07